Returns & Exchanges

At Chomps, we want you to be completely satisfied with your snacks, but due to the perishable nature of our products, we cannot accept returns of food items. If your order is damaged or incorrect, please reach out so we can make it right with a refund or replacement.

1

Contact Support

Email our customer service team within 30 days of your purchase with your order number and a brief explanation of the issue.

2

Provide Evidence

For items damaged during transit or quality concerns, please include clear photos of the packaging and product labels in your message.

3

Review Process

Our team will review your request within 2-3 business days to determine eligibility for a refund or a fresh replacement shipment.

4

Resolution

Once approved, a credit will be applied to your original payment method or a new tracking number will be issued for your replacement sticks.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing